Why Field Service Leaders Need a Stronger Foundation Before They Optimize

Leigh-Anne Nugent

Published on: 01/04/2026

A practical look at why field service leaders must strengthen scheduling, service execution, and customer experience foundations before moving into automation and intelligent optimization.

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How to Use Shifts in Salesforce Field Service Without Breaking Scheduling

Leigh-Anne Nugent

Published on: 01/04/2026

A practical Office Hours Insight session on using shifts in Salesforce Field Service, covering operating hours, shift patterns, shift templates, and the configuration details that can make or break scheduling.

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How the New Salesforce Field Service Setup Menu Speeds Up Implementation

Leigh-Anne Nugent

Published on: 25/03/2026

A practical look at Salesforce Field Service’s new setup menu, including how it speeds up onboarding, supports faster implementation, and still leaves room for expert customization.

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How to Set Up Salesforce Field Service Faster with the New Setup Menu

Leigh-Anne Nugent

Published on: 25/03/2026

A practical walkthrough of Salesforce Field Service’s new setup menu, with insights on faster onboarding, better discovery, and the foundational steps that drive successful implementation.

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